Privacy Policy

Last updated: April 2026

This is a placeholder for the Privacy Policy. As per the site architecture rules, this should be commissioned from a UK legal template provider or solicitor to ensure it is fully compliant with the UK GDPR and the Data Protection Act 2018.

1. Data We Collect

We collect information to provide better services to our users. For firms using our service, this includes name, email, billing information, and firm details. For end-clients, we process only what is necessary: name, email, and the requested documents.

2. How We Use Data

We use the collected information to operate, maintain, and improve our services. Crownlark acts as a data processor for the document collection service. We never sell your data or use it for third-party advertising.

3. Data Retention

We retain personal data only for as long as necessary to provide the Services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations.

4. Your Rights

Under UK GDPR, you have the right to access, correct, update, or request deletion of your personal data.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]